Refund & Return Policy
Digital Products Exemption QuixBook deals exclusively in legitimate, authorized digital software licenses and hardware-tied authorizations. Due to the digital nature of these products, standard physical return policies do not apply.
Eligibility for Refunds We issue refunds or replacements under the following specific circumstances:
-
Defective or Non-Working Keys: If a license key fails to activate the corresponding software through official methods, we will provide a direct replacement or a full refund upon verification of the error.
-
Non-Delivery: If you do not receive your license via email within the specified 1 to 3-hour window and our support team cannot resolve the delivery issue.
Non-Refundable Conditions Refunds will not be granted in the following scenarios:
-
The software license has already been successfully activated and bound to your hardware/account.
-
The customer changes their mind after the license key has been securely dispatched via email.
-
Software incompatibility with the customer's operating system (please verify system requirements prior to purchase).